COVID-19 Announcements & Resources

A Message from Cullinan Properties

Missouri, including St. Charles County, began the first phase of its re-opening on Monday, May 4.

On May 5, Governor Pritzker released Restore Illinois, a five-phased plan to reopen Illinois. Phase 4 of the plan began on June 26, which allows certain businesses and activities to resume with IDPH-approved safety guidance in place (guidelines and toolkit can be found here). Illinois’ updated July 2020 regional plan can be found here. Businesses should take all necessary precautions and follow sanitation protocols as approved.

It is extremely important that all businesses open in a responsible and compliant manner to ensure everyone’s health and safety.   Therefore, please follow the guidelines for doing so, including the social distancing and capacity requirements that have been set forth by the State of Missouri and the City of East Peoria. You can also view the Heart of Illinois Reopening Plan and Restore HIO website that provides guidelines and best practices for each phase of the plan.

We ask that you keep us apprised of your re-opening plans so we can communicate that information to customers through our e-newsletter, social media, advertising and other means. Also, to help your business with this transition we would like to promote your operating hours, as well as any special promotions or services whenever possible.

We are committed to taking proactive safety and sanitation precautions at our company-owned or managed properties, in response to the coronavirus outbreak. The health and safety of our retail patrons, employees and tenants are of utmost importance, and we are following changing guidelines and recommendations as they are announced.

We want to assure you that all of us at Cullinan Properties remain committed to being fully accessible and responsive to your business needs. Cullinan staff members are working remotely and are available if you should need to speak with anyone.  The St. Charles office has been opened effective May 4 and the East Peoria staff is in the office on a rotating basis per social distancing guidelines.

Below are resources intended to help your business navigate this challenging time.

Financial & Business Resources

The Small Business Association (SBA) has created a comprehensive Coronavirus page with all of its resources in one place.

Access to Capital:

Guidance:

The International Council of Shopping Centers (ICSC) has formed a coalition of over 10 industry and business organizations calling for the establishment of a COVID-19 Recovery Fund. The recovery fund would provide federal relief for businesses of all sizes and from all industries impacted by COVID-19. Please click here to message your elected officials requesting assistance to help businesses get back on their feet. Time is of the essence and your immediate action is appreciated. Every voice matters!

Grants & Other Assistance

Our state and local Chambers of Commerce have been an excellent source of information during this time, providing many resources about how businesses can better withstand the impact of COVID-19.  The Chambers of Commerce are regularly communicating updates to their members and posting ever-developing business resources on their websites for both member and non-member businesses to utilize. They are tracking state and federal financial assistance programs, as well as changing information about this unprecedented occurrence. We encourage you to explore these resources frequently.

Restaurant & Bar Assistance

Cullinan Properties is promoting retail tenants open for carryout and/or curbside service at its properties through subscriber e-newsletters, social media and other forms of advertising.  If you have special messages you would like for us to push out, please email aberry@cullprop.com.

The National Restaurant Association has launched a nationwide grassroots campaign urging Congress to take immediate action to support the restaurant industry. Take action at https://actnow.io/recovery or text “Recovery” to 52886.

Gift Card Sales – Register your gift card program at www.rallyforrestaurants.com and promote via social media using #rallyforrestaurants.

Yelp is offering $25M in relief to restaurants and bars. Click here for details.

Contactless Curbside Pickup & Delivery – Restaurants are coming up with creating ways to provide access to food and beverage. You may consider curbside pickup or delivery, and perhaps shifting your menu to food that people need right now, including family-friendly, shared packaged meals, boxed cookies or kits, and if your state allows it, alcohol or alcohol kits.

Other Resources

Ways to Serve Your Customers

Offer Gift Cards – Consider starting a Gift Card Program (specifically E-Gift Cards) that can provide you with immediate cash, guaranteeing customers will return to your business. Post gift card opportunity on the homepage of your website. Get started by clicking here: U.S. Chamber of Commerce

Stay in Touch – Proactively communicating information to your customers is imperative during this challenging time. You can connect by email, your website or social media channels such as Facebook or Instagram. Include how you are keeping people and products safe or how you are handling customer inquiries, shipping or any information you expect your customers need. If you use Facebook, here are some tips on how to manage communication.

Stay Safe

The Restore Heart of Illinois website has been developed to provide residents and businesses with guidelines and best practices for each phase of the Restore Illinois plan, as well as a voluntary self-certification process for businesses to certify as COVID-19 complaint.

Additional guidance to help your business combat the spread of germs: